820 River Road
Puyallup, WA 98371
Leave Happy
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TiguanYEAR:2025
Everyone from sales to finance to management was spectacular. Selection was great and the buying experience spot on.
TYPE:ServiceMODEL:JettaYEAR:2019
The service was prompt and completed
TYPE:SalesMODEL:AtlasYEAR:2025
Im not the easiest to deal with when it comes to buying a vehicle. The salesman, sales manager and finance manager all worked hard to not be pushy, make the process simple and be transparent on everything.
TYPE:SalesMODEL:ID.4YEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2024
great service
TYPE:ServiceMODEL:ID.4YEAR:2023
Overall service was outstanding, the only issue that I had was a text link setup to report status of service did not work and I was only able to get updates when I inquired directly. The service work was completed by the end of the day and I was able to pick up my vehicle with no isssues. Thank you.
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:Golf SportWagenYEAR:2019
TYPE:ServiceMODEL:TiguanYEAR:2018
I’ve chosen this rating for the simple fact that while my vehicle was on the property to be worked on, it was damaged by rats that got onto the property. The service manager told me that she had things in place to prevent this as best as possible, but it was out of her hands and something that just happens. Although this may be the case, it was something me and my wife couldn’t afford with how little money we’d get in at the moment and have three toddlers to take care of.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
The customer service was amazing.