820 River Road
Puyallup, WA 98371
Leave Happy
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:JettaYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2023
horrible service and communication vw MY CAR IS A LEMON
TYPE:ServiceMODEL:TiguanYEAR:2019
grate Job .
TYPE:ServiceMODEL:AtlasYEAR:2022
Adam is excellent he is responsive and helpful I appreciate the texting capabilities which really help with communication and also the willingness to help fix things and also provide advice on what needs to be done. Thank you Adam!
TYPE:SalesMODEL:Golf RYEAR:2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
Need to improve communication from Service Advisors to customers. I found it extremely frustrating that even when I had ana appointment that I waited 3 weeks for, I did not receive a call or an update on my vehicle that day, even after I reached out asking for an update.
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:Golf GTIYEAR:2019
TYPE:ServiceMODEL:AtlasYEAR:2019
The customer service we received from the moment we dropped of our car to pickup after service was amazing. Adam was great and kept communicating with us about our and when it will be ready.
TYPE:ServiceMODEL:JettaYEAR:2019
Hilary was great! Entire experience was easy, fast and convenient