Thank you so much for choosing Volkswagen of Puyallup, your Leave Happy dealership! We appreciate your feedback as we are continually looking to improve and ensure that you and your family are taken excellent care of. Thank you for taking the time to leave us a review below!

Average Score (264 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

264 Ratings

4.6 Average

Models
Types of Survey
Filter by

  • Holly S.11-17-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    There was very limited communication during the process. Solution was not reached and my car was returned to me filthy!

  • Christina M.11-13-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Jimmy was great- kind and respectful. However, the finance side of things took way too long in my opinion. I waited to speak with the finance lady over an hour and by the time she called me back the dealership had closed. Then I sat with her for almost another hour when it should have taken 15 minutes top. My time is important and so are the employees who had to wait for me to leave. The finance lady was nice, but she needs to cut personal stories out of the signing process because the customer just wants to sign and leave.

  • Jennifer G.11-12-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Hailey did a great job communicating everything to me, given the circumstances of my SUV. It has a few known issues, for this particular model, however now we have some bigger issues, that shouldn't be happening, especially since the miles are so low. Hailey made sure I had a loaner car as well.

  • Nathan P.11-12-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

  • Brett P.11-09-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Shawn Yi is an excellent sales consultant! He did everything he could to make trading in my old vehicle (and replacing it with a new one) as easy as it could be. I have 2 small kids and he went above and beyond to accommodate our family and needs. I would recommend him 100%.

  • Bruce B.11-09-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Michael D.11-08-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Ronald J.11-05-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Hillary is amazing

  • Yee-hsien L.11-05-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Excellent experience with car leasing process and quality!

  • Andrey K.11-05-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Amazing service, Amazing people, and extremely helpful! My 5th car buying from them!