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Average Score (256 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

256 Ratings

4.6 Average

Models
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  • Larry T.09-20-2025

    TYPE:ServiceMODEL:ID.4YEAR:2025

    Professionalism, respectful, knowledgeable, and accommodating

  • Javier /alejandra L.09-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    great and friendly servce

  • Douglas G.09-18-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • John J.09-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Great people .😁

  • Mariama C.09-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The service was professional and quick

  • Barbara E.09-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Adam was a fantastic assistant. He is professional, polite and knowledgeable. As far as when I went to speak with the service mgr, the receptionist was plain rude. I never did get a return phone call

  • Evan K.09-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Making appointment was easy; service was relatively quick; and everything was explained.

  • Joseph F.09-13-2025

    TYPE:ServiceMODEL:GolfYEAR:2018

    Great friendly service

  • Daniel A.09-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Helpful, informative, and transparent

  • Christian H.09-11-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Jaime C. The service advisor I dealt with was a great person to work with.