TYPE:SalesMODEL:ID.4YEAR:2024
Average Score (263 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:AtlasYEAR:2024
Perfect service. Polite friendly knowledgeable went out of their way to help us
01-20-2025
Lonn, congratulations on the purchase of your brand new Atlas. We're delighted you enjoyed the experience and service you received from our our staff. Feel free to reach out with any questions on your current Atlas and any future ones for you and your family. Thank you!!
TYPE:SalesMODEL:ID.4YEAR:2024
No pressure sales, no pressure add ons, an easy and laid back experience.
TYPE:ServiceMODEL:TiguanYEAR:2021
I called in an urgent situation & Hillary SAVED ME!!
TYPE:ServiceMODEL:TiguanYEAR:2022
I was very disappointed by the lack of communication while my vehicle was in for service. Dropped off my Tiguan on Friday at 8:30 and was told we would hear from someone on Saturday. I called and texted with no response. Then got a text that Tiguan was ready on Tuesday. The service rep was very short and rude. Didn’t explain a thing but got really excited about the free car wash. We have never had a problem before.
TYPE:ServiceMODEL:TiguanYEAR:2024
Easy to set up appointment, very good experience
TYPE:ServiceMODEL:Golf GTIYEAR:2023
The tech who worked on my confirmed the issue. Properly replaced parts needed and now my car is perfect.
TYPE:ServiceMODEL:AtlasYEAR:2024
Need to perform water wash and interior vaccum
TYPE:ServiceMODEL:AtlasYEAR:2023
TYPE:ServiceMODEL:AtlasYEAR:2019
The staff was friendly and efficient, except the car continues to give me problems. I feel more attempts at creating the problems I was having would have helped!